Managed Services

In today’s digital-first business environment, robust and reliable IT infrastructure management is essential for operational success. At Ideeya Technology, we deliver comprehensive, proactive, and scalable IT infrastructure support services designed to minimize downtime, reduce Total Cost of Ownership (TCO), and empower your internal IT teams to focus on innovation and strategic growth.

Our services are tailored to meet the unique needs of enterprises across industries, ensuring high availability, performance, and security of your IT assets.

Core IT Infrastructure Management Services

We offer specialized expertise across key infrastructure domains:

Active Directory Management & Optimization

  • Streamlined identity and access management
  • Group policy configuration and enforcement
  • Security hardening and compliance alignment
  • Performance tuning and replication health checks

Server Management

  • Monitoring and maintenance of Windows and Linux servers
  • Patch management and vulnerability remediation
  • Backup and disaster recovery planning
  • Performance optimization and capacity planning

Network Management

  • LAN/WAN configuration and monitoring
  • Firewall and VPN setup and management
  • Network performance analysis and troubleshooting
  • Security audits and intrusion prevention

Remote Infrastructure Management (RIM)

  • 24/7 remote monitoring and support
  • Centralized control of distributed IT assets
  • Automated alerts and incident response
  • Scalable support for global operations

Flexible Engagement Models

We understand that every business has unique operational requirements. Our delivery models are designed to be agile and customizable:

  • SLA-based or Service-based Contracts
    Choose the model that aligns with your business priorities and budget.
  • Onsite, Remote, or Hybrid Support Options
    We adapt to your preferred mode of service delivery.
  • Tool Ownership Flexibility
    Utilize either customer-owned tools or leverage Ideeya Technology’s advanced infrastructure management platforms.

Incident-Based Technical Support with RCA

For mission-critical environments, particularly Microsoft infrastructure, we offer rapid-response incident management services. Our certified experts resolve issues efficiently and provide comprehensive Root Cause Analysis (RCA) reports to ensure long-term stability and prevent recurrence.

Why Choose Ideeya Technology?

  • Proven expertise in enterprise-grade IT infrastructure
  • Certified professionals across Microsoft, Cisco, VMware, and Linux platforms
  • Scalable solutions for SMEs to large enterprises
  • Commitment to service excellence and continuous improvement

Managed Services

Our Microsoft cloud licensing service allows businesses to harness the power of Microsoft 365 and Azure while paying only for what they need. With flexible licensing options, businesses can scale up or down as quickly as their needs change, without long-term commitments. Our team of licensing experts can help businesses determine which licensing option is best for their needs and ensure they get the most value from their investment.

Our On-Premise licensing service enables businesses to run software solutions in their own data centers. With our comprehensive licensing solutions, businesses can take advantage of Microsoft software solutions such as Windows Server, SQL Server and Microsoft Dynamics. Our licensing experts can help businesses determine the best licensing options for their needs, ensuring they get the most value from their investment.

  • Some of the key benefits of our Microsoft Cloud services and On-Premise Licensing include:
  • Flexibility: Our licensing options give businesses the flexibility to operate efficiently and effectively, whether in the cloud or on-premises.
  • Cost-effective: Our licensing options are cost-effective, so businesses pay only for what they need and scale up or down quickly as their needs change.
  • Professional Licensing Support: Our team of licensing experts provide comprehensive support throughout the licensing process, ensuring businesses get the most value from their investment.
  • Licensing: Our licensing solutions ensure that businesses comply with all licensing requirements, avoiding legal issues.
  • Scalability: Our licensing options provide businesses with the scalability they need to grow and expand, allowing them to operate more efficiently and effectively.

At our IT company, we aim to provide the best licensing solutions for their needs. Choose our Microsoft Cloud and On-Premise Licensing services and experience the flexibility, scalability and cost-effectiveness your business deserves. Contact us today to learn more.