IT Infrastructure Support
Ongoing management of IT Infrastructure is vital for any business. Proactive and process driven management can reduce unwanted down time and reduce TCO. Outsourcing management can free up IT resources and IT team can focus on many improvement and new projects lead to enhance service to their business. We offer management service on below IT infra domain
- Active Directory management and fine tuning
- Server Management,
- Network Management,
- Remote infrastructure management,
Our delivery model is flexible and agile to meet various customer requirements. We can provide services on SLA or Service based, onsite or remote or hybrid mode, customer owned or Ideeya Technology owned tools for infrastructure management.
We also provide incident based technical support for your mission critical Microsoft infrastructure post which detailed RCA reports are provided.